Annual survey feedback

Wednesday 02 October 2013

In an earlier news item, we told you about your responses to the survey of parents / carers just before the summer holiday.  We happily told you of the very positive feedback (eg 100% agreed with the statement My child feels safe at school and 99% agreed that My child learns a lot in lessons) and we hope we’ve responded with actions on statements that had a slightly lower response (eg the workshops we’ve planned for this term will help you to support your child at home, and don’t forget that simple advice and tips in tweets and newsletters to read lots at home, to visit specific websites, to learn tables are so, so important).

As well as a short list of statements with which to agree or disagree, we invited you to write a few comments down; below is a summary of what the comments say and our responses to these.

General comments

Praise and compliments were the most common comment – thank you.  Here are a few:

It’s especially good to read positive feedback from those who have moved to Moortown Primary from another school:

Of course, we’re not perfect.  Four out of the 70 responses expressed some concern or dissatisfaction (this figure doesn’t include comments about after-school clubs):

Concern about changes such as new teachers, new structure to the day – Some of the changes have been planned, some unplanned; some have been welcome, some more challenging, but rest assured, we have maintained our focus: children’s happiness and learning is always our top priority.  This respondent asked us to be as sensitive as possible to change as their child moved to Year 3 – I think we have, and hope you agree.  Many parents have told me how delighted they are with Mr Wilks and how happy their child is.  Please, if you’ve any continuing concerns, do speak with Mrs Weekes or me.

Unmarked homework – Teachers always look forward to seeing how creative children can be. If you notice the work has not been marked, please don’t worry. Teachers dedicate a slot in their weekly timetable to review homework.  This might be to for TalkTime – time for a class debate or feedback on what has been discussed at home (and hopefully for children to practise using phrases such as ‘My first point is…’ and ‘Furthermore, …’).  Alternatively, it might be to look at the efforts and creativity of the Creative homework – the work might be viewed by the whole class using a visualiser which allows the work to be projected to the whole class and a discussion of ‘stars and steps’ will happen. Peer assessment is also effective – children are very able to share what’s good and what needs improving!  During peer assessment, teachers will talk to specific children, giving them direct feedback about their homework.  These sorts of verbal feedback strategies are often more effective than a written comment because it’s more instant and it makes sure the child understands (and their work is praised publicly!).  We’ve asked children in the School Council about this – they haven’t raised any problems with this practice, and have told us they like to look at each other’s work.

Speech therapy – One parent was unhappy that their child no longer received additional speech therapy.  I understand this will be concerning or frustrating.  Additional, externally-provided support such as this is overseen by Mrs Weekes, our Inclusion Manager (who’s often equally concerned or frustrated).  Mrs Weekes does a great job, recognised in our most recent Ofsted inspection for having significantly improved Special Educational Needs management.  Sadly, there is limited capacity to provide additional support for SEN issues, and decisions regarding who is entitled to support is ultimately made by someone else.  Please, do speak with Mrs Weekes about this matter if you have any questions as to how your son can be supported.

And finally… One parent / carer has listed seven complaints including:

After-school clubs

We didn’t specifically ask for feedback about after-school clubs, but – after praise and compliments – this was by far the most common comment amongst the surveys.  Again, the vast majority of comments were positive or simply suggestions for future clubs – thank you.

A few years ago, we offered almost no after-school clubs at all.  In recent years, they have become, for most pupils, a popular and positive way to join in even more with school life.  Sadly, we really can’t please all of the people all of the time with this – here are some of the challenges we face:

Particular thanks to the couple of parents who offered help with a club or who recommended a particular company who lead children’s activities elsewhere.  All the suggestions and the other comments have been passed to Mrs O’Malley who creates the menu of activities.

Thoughts on your child’s learning

Of the many comments, all but one were extremely enthusiastic and positive.  Typical comments refer to great progress and enthusiastic learning.  Comments include:

I’ve spoken at length with the parent who expressed some concern, and teachers in school are aware of the issues raised.  Thank you for talking to us in person about this, and please do let keep communicating with us this year about any continuing problems (or successes!).

Thoughts on the teaching of your child

All the comments were positive.

One parent commented that (s)he would prefer less open-ended homework.  In response to this, we are going to monitor the type of homework given, and the subject, to make sure we have a balance across the year – thank you for this prompt.

Overall, although agreement with the statements ‘I know how well my child is doing at school’ and ‘Adults in school explain to me how to support my child at home’ was a little lower than with other statements (87% and 91% respectively), it’s reassuring to read so many comments about how helpful and approachable staff are – don’t be afraid to ask for help or to find out more about your child’s learning.

Your children’s views about school

Whilst we take your views seriously, we believe our children have valid and useful opinions and we often respond to them via suggestion boxes in the classrooms, where suggestions then go to the School Council for consideration.  This year, we encouraged you to sit with your child and chat about four prompts: views about learning, about teaching, about feeling safe in school, and about the school in general.  We very much enjoyed reading the comments, and I’m happy to say they were all positive.  I hope you welcomed the prompt to have a discussion with your child about school: research suggests that talking and learning and reflecting about learning can have a positive effect on children’s progress, too!  Here are a few final comments, this time from children:

Finally, as always, if you have any questions or comments – please do speak with your child’s class teacher or me.

Moortown Primary School, Leeds
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