Are you getting our tweets by text?

Friday 19 June 2015

Many of you don’t use Twitter but still receive our tweets in a different way: as a text message on your mobile phone.  If you don’t yet receive our tweets by text, here’s how:

send follow moortownprimary to 86444

If you have signed up for this, please do bear in mind there can sometimes be a delay (that’s the reason why some of you think I send tweets at some crazy hour in the night!).

This message on the Twitter Help Centre might be useful for some of you who have said sometimes they don’t get the tweets:

Missing Twitter SMS updates? This does happen occasionally. If the Twitter SMS queue is too overloaded with text updates, some may be dropped. This means you may experience occasional missing updates from certain people at busy times. If you’re missing updates from the same or all account(s) consistently, this may be a different problem.

Things to check:

  • Make sure your phone number is added to your account. You can check this under the Mobile tab in your Settings page on the web.
  • Make sure your time zone and your online sleep settings are correct.
  • Verify that your Twitter mobile update preferences are set to ON; text ON to Twitter to get a confirmation message that updates are ON.
  • Make sure you’re following the person whose updates you’re missing and updates for that specific person are turned on. The default phone setting is OFF until you visit the person’s profile page and turn text updates ON, or text FOLLOW username from your phone, like this: FOLLOW Oprah

If all of the above are correct, then:

  • Try unfollowing and refollowing the person whose updates you’re missing. Text OFF [username], then ON [username] to your Twitter code to do this, or visit their profile on the web and turn SMS updates on.
  • Try resetting your mobile preferences by texting the word OFF to your Twitter code. Wait a few minutes, then text the word ON to your Twitter code.

If you’re still not getting updates from that person:

  • Submit a support request with the details about what’s happening. Don’t forget to include the following info:
  1.  Your username and the username of the person you’re missing updates from.
  2. The URL of the missing update, e.g. http://twitter.com/coates/status/1114430687
  3. Your mobile phone number and mobile service provider.
Moortown Primary School, Leeds
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

You can adjust all of your cookie settings by navigating the tabs on the left hand side.

You can read our full privacy policy, which includes information on the cookies this site uses on our Privacy Policy page